Privacy Policy | London Escorts Directory | Reddlights
 

Privacy

Applicable Law

The General Data Protection Regulation (GDPR): (Regulation (EU) 2016/79 of the European Parliament and of the Council of 27 April 2016).

The information we collect about you, if you agree to provide it, will allow us to contact you and send information to you about products and/or services where you have registered an interest.

  1. In providing us your information you thereby consent to us processing it for this purpose.
  2. We will not pass your information on to any third party without your express permission, except as defined herein for the provision of services that you have requested, other than authorities and the police in the event of any investigation.
  3. Email addresses and phone numbers are not shared with any other user of the website(s) unless you have explicitly chosen to do so.

By visiting our website(s) and completing any of the consent processes (i.e. subscribing to a service and/or providing your contact information), you accept and consent to the practices defined in this privacy policy.

For the purposes of the General Data Protection Regulation (GDPR);

  1. the data controller is Reddlights Ltd.
  2. Reddlights uses third-party processors to deliver specific services (see Processors below).

Information that we may collect from you

We may collect and/or process the following data about you:

  • Information you provide to us

    By filling in forms on our website(s) or by entering into a contract with us, or by correspondence with us by email, letter, phone or other methods, which includes data provided by you by registering to use our website(s), or by subscribing for newsletters or other information services, or by joining our web forum, or by placing an order for products or services, and when reporting a problem with our website(s), or otherwise contacting us.

  • Personal data

    the information you give us may include; your name, address, email address, IP address, phone number, together with financial and credit card information. All of which is Personal data and subject to the GDPR.

If you register as a Member, we collect data when you:
◦ register as a Member;
◦ update your Member Profile, Settings, Preferences, Interview, Availability, and Registration Details; make purchases or bids, make bookings, send emails or add people to your Hot List.

If you otherwise use the website(s) (whether or not you are a Member), we collect data from you:
◦ when you make a complaint or enquiry or provide other feedback to us;
◦ in monitoring your communications sent via and use of the website(s) ensure compliance with the Terms and Conditions of Use or Membership Terms of Use or otherwise as required by law; and
◦ when you disclose your data to us or otherwise through the website(s) at any other point.

  • Data protection

    all Personal data we hold is protected by us in accordance with the Principles (Article 5) of the GDPR.

  • Data security

    We endeavour to take all reasonable steps to protect your data. All the data collected by us is stored on a secure server in a secure hosting facility and we take all reasonable steps to ensure all access is pre-authorised and recorded.

  • Data encryption

    All Personal data is segmented and held in AES256 encrypted files to ensure protection. We retain a copy file within our on-premises devices together with a duplicate backup on our data centre account within Europe.

  • Other information we collect about you

    In accordance with our legal obligation to prevent fraudulent or abusive use of our website(s), some data may be automatically collected and comprises the following:

  • Technical Information

    Such as your; internet protocol (IP) address, login information, time zone, browser type/version with plug-in types/versions, device information (operating system and platform);

  • information about your visit

    such as your Uniform Resource Locators (URL), including the date and time, products viewed/searched, website(s) statistics, interaction (scrolling, clicks, mouse-overs), exit methods away from pages, phone numbers (if used to call our customer service number), route to/from our website(s) or from search engine links to our website(s) including search engine address and search term used.

  • Our website(s) will not store any identifying information of your visit on your computer apart from a small text file called a cookie, which in itself does not contain any identifying information and does not mean that you entered the website(s). See the cookies policy link at the end of this document for more detail on cookies.

  • Depending on the configuration of your browser, pages and images you view on our website(s) may be stored on your computer. This feature, (which you can configure), is called caching. You may also be interested in Internet Eraser.

  • All information you exchange with this website(s) is accessible by its administrators and will only be used to prevent abuse, fraud and threats to members' confidentiality or safety. This information will only be accessed with respect to specific reports of such activity.

  • Information we receive from other sources

    information about you may be received by us if you use another website(s) or service that we operate.

  • Third-parties may also provide information to us about you, specifically from any of the following; our business partners and/or sub-contractors or credit reference agencies for payment and delivery services, or advertising and marketing services, or our technical and analytics providers, or our search engine and search information providers.

How your information is used

The information we hold about you is used as follows:

Information that you provide to us

This information is used to meet our obligations within any contracts between you and us, and/or our legal obligations,
◦ to meet your requests for information, and/or products and services, or
◦ to notify you of changes to our products or services, or make suggestions/recommendations that may interest you, or
◦ to improve content of our website(s) and ensure it is presented effectively for you and your device, or
◦ to investigate any suspected breach of the Terms of Use or made by or otherwise relating to you and to monitor compliance including by way of using keyword triggers to investigate usage that may be inappropriate, or
◦ deal with investigations by the police regulatory bodies.

Information that we collect about you - we use this information:
◦ to manage our website(s) as well as for our efficient operations, which includes analysis, research, statistical and survey uses, together with testing and troubleshooting;
◦ to improve our website(s) and content for users and their devices;
◦ to allow you to interact with our website(s) and take advantage of our online services, whenever you may elect to do so;
◦ to ensure our website(s) is safe and secure by monitoring activities within the context of continual process improvement, which is a best practice requirement of the GDPR;
◦ to monitor advertising and marketing effectiveness for users, and/or to fine-tune advertising by relevance to users;
◦ to enable targeted suggestions/recommendations to users about products and services that may be of interest.

  • Information we receive from other sources - we may use third-party information, which may be combined with information you provided to us and/or information collected by us, which may be used for the purposes we have defined above.
  • Know your rights

    Under the GDPR all individuals are the owners of their Personal data and have the following rights;

    Right to Erasure

    Every individual has the right to be forgotten upon request.  The data controller must remove your Personal data from its systems and request the same of any third-party systems of that controller

    Right to Access

    Every individual has the right to access their Personal data held about them upon request.

    Right to Portability

    Every individual has the right to request their Personal data and use it for other parties they wish to engage with.

    Right to be Informed

    Every individual has the right to be informed about how their Personal data is being used, which may be provided upon request of the individual, or before the controller changes any use of that data, giving the individual the right to consent or object.

    Right to Objection

    Every individual has the right to object to the use of their Personal data for any purpose proposed by a controller.

    Right to Rectification

    Every individual has the right to have errors in their Personal data to be corrected.

    Right to Restrict

    Every individual has the right to restrict the uses of their Personal data for any specific type of processing.

    Rights on automated decisions & profiling

    Every individual has the right to restrict or object to automated decision-making processes or profiling based on their Personal data.

    Do we pass your information on to third-parties?

    We may pass your data to other parties as follows:

    1. Where relevant, your Member Name and information you voluntarily provide in your Member Profile will be published on the Members' area of the website(s) and this will be the identity by which you are known on the website(s). Where other Members wish to contact you, they will be able to identify you by your Member Name and any other information you may yourself disclose via the website(s).
    2. Where relevant, we may pass your data to our employees, suppliers and agents to administer your Membership and the services provided to you by us or them, now or in the future.
    3. We may disclose your data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms and Conditions of Use and (where appropriate) Membership Terms and Conditions by you or otherwise where required by law.
    4. Always think carefully before disclosing your data or other information to other Members or otherwise posting your data on the website(s). It is important that you are aware that any of your data or other information which you disclose to another Member may then be disclosed on the website(s) by that Member. As stated in our Terms of Use, we have no responsibility or control over the contents of communications made between Members.

    Third-Party Processors

    We use the following categories of third-parties to process your data and deliver services for the purposes shown.  All of these processors have access to some of your Personal data as appropriate for the delivery of the purpose specified.

    Processor Category
    Purpose
    Management/Moderators
    Service management, monitoring & accounting
    Technical Management
    Website(s) technical & support services
    Hosting
    Secure data centre & hosting services
    Software Development
    Service development & improvement
    Online Services
    Website(s) apps & features for members
    Payment Service Providers
    Telecom PSP
    Credit/debit card PSP
    Banking & other financial services
    Shop/Mall
    Toys, supplies, gifts & delivery
     

    Links to other sites

    Please be aware that the website(s) may link to other website(s) that may be accessed by you through our website(s). We are not responsible for their data policies, content or security of these linked website(s). We do not have any control over the use to which third parties may put your data where you choose to purchase products or services or otherwise to contact them via our website(s).

    Transfer outside the EU/EEA

    Our website(s) are accessible via the internet and therefore may potentially be accessed by anyone around the world. Other visitors may also access the website(s) from outside the European Economic Area. This means that, where you post your data on the website(s), this could be accessed from anywhere around the world and therefore a transfer of your data outside of the European Economic Area may be deemed to have occurred. Data protection laws in countries outside the European Economic Area are generally not as protective as those in the EU. You consent to such transfer of your data for and by way of this purpose.

    Data Retention Policy

    User data is retained indefinitely to meet our legal obligations (fraud, financial crime, trafficking, etc.).  However, we reserve the right to delete inactive user data older than 10 years.

    Contact

    For any questions relating to your personal data, please contact us at info@reddlights.com.